Watermelon is a conversational AI platform that helps businesses enhance customer service by building a custom chatbot powered by GPT-4. Designed for fast and efficient support, the platform enables businesses to automate customer interactions while maintaining a personalized touch.
With Watermelon, companies can centralize customer communication through an all-in-one inbox, making it easy for teams to collaborate with the chatbot and streamline service.
The platform features a chatbot builder and supports multiple integration channels, including web widgets, Facebook Messenger, WhatsApp, and Instagram. Its AI chatbots are used for sales, marketing, HR, internal communications, and customer service automation, serving industries like e-commerce, education, healthcare, finance, and local government.
Powered by GPT-4, Watermelon’s AI quickly learns and adapts to uploaded data, ensuring seamless integration across platforms via API and web widgets. Businesses can automate up to 96% of customer chats, reducing workload while maintaining high-quality engagement.
Watermelon also offers valuable resources, including an academy, help center, blog, and downloadable guides, helping businesses maximize their chatbot potential.
With Watermelon, companies can revolutionize customer service, streamline communication, and even improve recruitment processes through AI-powered automation.
